WORKING WITH WEBTELLISENSE
Service Terms
A clear starting point for scope, payment and personal onboarding.
Last updated: 9 November 2026.
About these terms
These website terms explain the service information published by Webtellisense Consult, based in Eket, Akwa Ibom, Nigeria. A written proposal, quotation, invoice or service agreement sets out the specific work agreed with you. Read that information before paying and ask us about anything that is unclear.
Contact webtellisense@gmail.com, +234 707 584 8564 or WhatsApp to discuss a service.
Agree the work before we start
Website design, brand identity, graphic design, marketing and other services can be scoped as individual projects. Heroes brings agreed digital growth work into one ongoing relationship. Exact channels, deliverables, timelines, responsibilities, advertising allocation and access requirements are confirmed for the selected brief.
A page describing our capabilities is not a promise that every service, website or portal is included in every tier. School websites, admissions portals and other add-ons can be quoted separately. There is no shopping cart or automatic combination of unrelated packages.
Heroes prices and payment periods
| Tier | Monthly | 3 months prepaid | 6 months prepaid |
|---|---|---|---|
| V1 | ₦350,000 | ₦1,012,500 | ₦1,950,000 |
| V2 | ₦600,000 | ₦1,755,000 | ₦3,420,000 |
| V3 | ₦1,000,000 | ₦2,932,500 | ₦5,730,000 |
Custom scope is discussed with Sales. Discounts on prepaid options apply to agency fees only; the totals include advertising allocations.
Monthly: Paystack-managed recurring subscriptions where supported. Review the subscription and renewal details before paying. Three or six months: one fixed-amount payment for that period, with manual renewal. These are not quarterly or six-month recurring subscriptions.
Standalone service and package offers have their own published prices and quoted scope. Their commercial values are not replaced by the Heroes table above.
Paystack payment and manual confirmation
Paystack provides the payment checkout. Only configured, reviewed hosted links can be used for Heroes; an unavailable option remains disabled with Call and WhatsApp alternatives. Webtellisense does not request your card password, banking PIN or other payment credential through an onboarding form.
The team manually checks the Paystack transaction before activating Heroes service. A redirect, URL reference, browser message or welcome page does not verify payment. If payment appears delayed or unclear, contact us rather than paying again without checking.
Personal welcome and onboarding
Our proactive contact hours are 8 AM–7 PM Africa/Lagos, every day. After manual payment confirmation within the supported window, we target a callback in 1–2 hours. Late-evening follow-up may continue from 8 AM next morning; outside contact hours, callbacks begin from 8 AM next morning.
You can call or message at any time; a human answer overnight is not guaranteed. The first call welcomes you and arranges the full 30–60-minute onboarding conversation about your business, current assets, priorities, required access and initial plan.
The short business profile is optional. You do not need to complete it or book through a calendar before the first conversation.
Content, access and practical responsibilities
We agree what each party needs to provide, who approves materials and how access is arranged. Use photographs, content and business claims you have permission to publish. Access to client systems should be arranged appropriately with the team, rather than by placing passwords or recovery codes in an ordinary form.
Client-specific work, intellectual-property arrangements, third-party costs and any changes to the brief belong in the written proposal or agreement. The website does not impose an additional contract minimum or a universal revision allowance.
Changes, cancellation and refunds
Ask for the cancellation, refund, renewal and change-of-scope terms that apply to your selected service before payment. Those details may differ between a one-off project, a subscription and a specific campaign. This page does not create one blanket refund rule for every offer.
Read any dated campaign conditions in their original context. An old campaign page does not make an expired offer current. Nothing in these website terms is intended to remove rights that apply under consumer law.
Outcomes and external services
We agree the work, not a guaranteed ranking, number of enquiries or sales result. Outcomes depend on your offer, market, budget, response and delivery as well as the marketing. An individual testimonial describes that client’s experience, not a promise of the same result for every business.
External services such as Paystack, Netlify, Google, Meta, WhatsApp and Tally have their own terms and availability. Links to project artwork show the named work; they are not additional case-study claims or permission to reuse someone else’s material.
Privacy and questions
See the Privacy Policy for website information handling. If a scope, payment or service term is unclear, talk to Webtellisense before proceeding.